ClickView - Notice history

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Oct 2023

Movies and TV content not appearing in search results
Resolved1 hour 52 minutes
  • Resolved
    UTC
    Resolved

    The issue with exchange content note appearing in search results, where the video exists in a hosted library, is now resolved.

    We apologise for any inconvenience caused by this issue. If you have further issues or have any questions, please contact our support team on support@clickview.com.au

  • Investigating
    UTC
    Investigating

    We've identified an issue with Exchange content not being returned in search results if it exists in a hosted library such as Movies + TV, Primary and Secondary libraries.

    Our team are working towards a resolution asap - further updates to follow!

OCT6
ClickView Scheduled Maintenance
CompletedMaintenance7 hours
  • Completed
    7 October 2023 at 5:00:00 AMUTC
    Completed
    7 October 2023 at 5:00:00 AMUTC

    Maintenance has completed successfully

  • In progress
    6 October 2023 at 10:00:01 PMUTC
    In progress
    6 October 2023 at 10:00:01 PMUTC

    Maintenance is now in progress

  • Planned
    6 October 2023 at 10:00:00 PMUTC
    Planned
    6 October 2023 at 10:00:00 PMUTC

    ClickView has been working hard to improve the user search within the product. We're fixing some minor issues with sorting and filtering. These changes will require a back-end maintenance procedure to be completed and we estimate that this may take around 7 hours.

    The procedure will start at 9am AEST on 7th October and is estimated to be completed by 4pm AEST on 7th October. During this time, customers are advised that the search results for series and videos within the product, may not appear as expected.

    Further updates to follow..

Sep 2023

No notices reported this month

Aug 2023

No notices reported this month

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